FAQ

1. What are the upgrades compared to my old Birdfy Feeder?

One of the biggest upgrades in this model is the dual-lens camera. With two lenses instead of one, you get wide-angle videos and super-detailed bird photos captured separately. Plus, the sleek and modern design in green adds a fresh, stylish look - perfect if you’re into a more techy, sophisticated aesthetic.

2. What's the difference between the two lenses?

The one on top is a 3MP lens with 2K resolution that can rotate and track movements. The bottom one is a 2MP lens with 1080P resolution featuring a wide-angle, fixed view, similar to the camera of Birdfy Feeder, where the frame remains static.

3. How does the new "Portrait Lens" work?

When the wide-angle lens detects motion, the new portrait lens automatically tracks the target and records a bird-focused square-shaped video. From this recording, built-in AI selects the best moments and saves them as high-quality photos, delivering the best of both video and still photography.

4. What will I receive through my Birdfy app?

Without AI Bird Recognition enabled, the Birdfy Cam 2 Pro will send you both a wide-angle video and a portrait video. When AI Bird Recognition is activated, the Birdfy Cam 2 Pro will send a wide-angle video, a portrait video, and a few photos (in either format) whenever birds are recognized in the recorded content. If no birds are recognized, you will only receive the two videos. The portrait lens also features a high frame rate mode, recording at 100 fps with slightly reduced video quality. These high frame rate clips can be edited into slow-motion videos directly in the app.

5. How do I charge my Birdfy Feeder 2?

Every BF2 model comes with a built-in battery and a charging cable, just charge it up indoors and enjoy wireless outdoor use with one charge! For the Pro and Duo models, it gets even better - they come with a solar panel. Simply plug it in, and you’ll hardly need to worry about charging again. Talk about convenience!

6. Can more than one person connect to one Birdfy Feeder 2?

Yes. In the Birdfy app, you can share your feeder with an unlimited number of accounts. Simply follow the app's instructions: My Devices > Settings > How to Share. Shared guests will have access to the live feed and recorded clips. But they will not be able to alter any settings or delete your videos.

7. Does the Birdfy Feeder 2 have cloud storage?

Absolutely! The Birdfy Feeder 2 Series comes with unlimited cloud storage, with a 30-day retention period. Videos recorded over 30 days ago will be deleted. So be sure to download your favorites or save them permanently to your collection.

8. Does the Birdfy Feeder 2 Series support MicroSD card storage or playback?

Please kindly note that the Birdfy Feeder 2 Series only supports cloud storage.

There are three types of cloud services available for the Birdfy Feeder 2 Series:

AI Bird Recognition - Identifies bird species and generates daily feeder highlights.
Collection Storage - Expands storage space for clips you want to keep permanently in the cloud.
Moment Video Recording - Extends the length of auto-recorded clips.

9. What is the difference between "AI Lifetime Free" and "AI by Subscription"?

The Birdfy app offers a cloud service called AI Bird Recognition, which can identify bird species and generate fun daily highlight reports of your bird visitors.

If you purchase the AI Lifetime Free version, you’re all set - no activation or extra payments needed. It’s the best value out there, with everything included by default!

If you choose the AI by Subscription version, you’ll get a 7-day free trial of the service. If you enjoy it, you can subscribe monthly, annually, or make a one-time payment to keep the magic going.