FAQ

• 1. Is the bamboo housing mold-resistant?
• 2. How do I watch birds on my phone?
• 3. Can more than one person connect to one Birdfy Feeder Bamboo?
• 4. Does the Birdfy Feeder Bamboo have cloud storage?
• 5. Does the Birdfy Feeder Bamboo support MicroSD card storage or playback?
• 6. What kind of cloud services can I subscribe to?
• 7. What is the difference between "AI Lifetime Free" and "AI by Subscription"?

1. Is the bamboo housing mold-resistant?

The Birdfy bamboo housing is double-carbonized and sealed to enhance weather resistance. Lab tests confirm that the treated bamboo achieves the highest level of mold resistance (with a fungi growth rating of 0). However, with prolonged exposure to complex outdoor environments, it is normal for slight mildew or signs of aging to develop on the surface.

To help maintain your Birdfy, we’ve prepared a cleaning and sealing tutorial. You can find it here: Bamboo Maintenance.

2. How do I watch birds on my phone?

Once your Birdfy Feeder Bamboo is paired with your phone, you can watch the bird buffet right away! The Birdfy app is free to download and offers live streaming, auto-recorded clips, instant alerts, and even monthly visitor recaps - all for free!

3. Can more than one person connect to one Birdfy Feeder Bamboo?

Yes. In the Birdfy app, you can share your feeder with an unlimited number of accounts. Simply follow the app's instructions: My Devices > Settings > How to Share. Shared guests will have access to the live feed and recorded clips. But they will not be able to alter any settings or delete your videos.

4. Does the Birdfy Feeder Bamboo have cloud storage?

Absolutely! The Birdfy Feeder Bamboo comes with unlimited cloud storage, with a 30-day retention period. Videos recorded over 30 days ago will be deleted. So be sure to download your favorites or save them permanently to your collection.

5. Does the Birdfy Feeder Bamboo support MicroSD card storage or playback?

No. While the camera has a MicroSD card slot, it is intended solely for manufacturer testing during production. Birdfy Feeder Bamboo does NOT support MicroSD card storage or playback.

6. What kind of cloud services can I subscribe to?

There are three types of cloud services available for the Birdfy Feeder Bamboo:

1. AI Bird Recognition - Identifies bird species and generates daily feeder highlights.
2. Collection Storage - Expands storage space for clips you want to keep permanently in the cloud.
3. Moment Video Recording - Extends the length of auto-recorded clips.

7. What is the difference between "AI Lifetime Free" and "AI by Subscription"?

The Birdfy app offers a cloud service called AI Bird Recognition, which can identify bird species and generate fun daily highlight reports of your bird visitors.

If you purchase the AI Lifetime Free version, you’re all set - no activation or extra payments needed. It’s the best value out there, with everything included by default!

If you choose the AI by Subscription version, you’ll get a 7-day free trial of the service. If you enjoy it, you can subscribe monthly, annually, or make a one-time payment to keep the magic going.