Camera Pairing

Before we begin, ensure you have downloaded the Birdfy app and completed the sign-up process.

A. Pairing Your Camera With Bluetooth

warning

1. Ensure that your phone is connected to a 2.4GHz/5GHz Wi-Fi network.
2. Enable Bluetooth on your phone.

1. On the home page, tap the "+" icon at the bottom right corner to access the "Add Device" page. Choose Birdfy Cam 2 4K.
2. Find and scan the QR code on your Birdfy Cam 2 4K, which is located on the bottom of the camera.
3. Slide the power switch to ON. The camera powers up, and the blue indicator light turns on. Press the Wi-Fi pairing button twice briefly to enter pairing mode.
4. Ensure that Bluetooth is enabled and that the Birdfy app has been granted Bluetooth access. Wait for your phone to detect the device through Bluetooth.
5. Once your phone successfully locates the device, tap "Pair", connect your phone to a 2.4GHz/5GHz Wi-Fi network and input the password.
6. After the camera is successfully connected to Wi-Fi, you can opt to enable device location for enhanced AI identification or manually input a location.
7. Name your Birdfy and begin your birdwatching expedition!

Common Issues

1. Cannot Find Device via Bluetooth

   1. Ensure that your Birdfy product supports Bluetooth pairing. If you are still unable to pair the device via Bluetooth, consider switching to QR code pairing.

2. Progress Bar Stuck at 0-20%

   1. Verify if your Wi-Fi operates on the 2.4GHz/5GHz frequency. Confirm the accuracy of the Wi-Fi password. Ensure a strong Wi-Fi signal.

3. Progress Bar Stuck at 40%

   1. Check if your Wi-Fi network is operating on the 2.4GHz/5GHz frequency. Ensure a strong Wi-Fi signal.

4. Progress Bar Stuck at 80%

   1. Tap the "Retry" button to attempt connecting to the network again.

If the issue persists, contact support@birdfy.com.

B. Pairing Your Camera With QR Code

warning

Ensure that your phone is connected to a 2.4GHz/5GHz Wi-Fi network.

1. On the home page, tap the "+" icon located at the bottom right corner to access the "Add Device" page. Select Birdfy Cam 2 4K.
2. Locate and scan the QR code on the bottom of your Birdfy Cam 2 4K.
3. Follow the in-app instructions to connect your phone to a 2.4GHz or 5GHz Wi-Fi network. Enter the Wi-Fi password.
4. Switch the power button to power on the camera. Then, double press the pairing button to activate Wi-Fi pairing mode. The blue light should begin flashing, and you will hear a periodic chime.
5. Position your phone close to the camera for scanning the QR code. Ensure that the distance between your phone and the camera is between 4-12 inch (10-30 cm).
6. If the camera successfully scans the QR code, the flashing blue light will turn solid, and the app will progress to the next step.
7. Once the camera is connected to Wi-Fi, you can opt to enable device location for improved AI identification or manually input a location.
8. Name your Birdfy and begin your birdwatching expedition!

Common Issues

1. Camera Fails to Scan the Phone QR Code (Blue Light Keeps Flashing)

   1. Ensure that the lens protective film is removed.
   2. Increase your screen brightness and adjust the distance between your phone and the camera.

2. Cannot Locate the Device QR Code

   1. The device QR code of Birdfy Cam 2 4K is located on the bottom of the camera.

3. Wi-Fi is Not 2.4GHz/5GHz

   1. Please switch to a 2.4GHz/5GHz Wi-Fi network. Contact your Internet Service Provider for specific instructions.

4. Camera Fails to Connect to Wi-Fi (Blue Light Turns from Flashing to Solid, but App Does Not Progress)

   1. Verify your Wi-Fi password.
   2. Confirm that your Wi-Fi network operates on the 2.4GHz/5GHz frequency.
   3. Ensure a strong Wi-Fi signal.
   4. Retry the connection process. If the issue persists, contact support@birdfy.com.

After Pairing Successfully

Congratulations on successfully pairing your Birdfy camera! Here is a brief introduction to the main features of the Birdfy app:

1. Moment: View all content captured by your Birdfy cameras (except birdhouses). Bird ID is now completely free. Once a bird is identified, its name tag appears underneath the corresponding video or photo.
2. Live Feed: Watch real-time bird activity from your devices.
3. Collection: Tap the star icon on your favorite clips to save them permanently.
4. Community: Share bird snapshots and explore sightings from fellow bird lovers around the world.
5. Device Sharing: Easily share your camera feed with friends and family.

For more information, explore the Birdfy App.