FAQ

• 1. What's so special about the red cedar?
• 2. How do I watch birds on my phone?
• 3. How do I pair the Birdfy Nest Cedar with the Birdfy app?
• 4. Does the Birdfy Nest Cedar require Wi-Fi or network cables?
• 5. Can the Birdfy Nest Cedar be used in rainy or snowy weather or in Canada?
• 6. Where are my bird videos and photos saved?
• 7. Is Birdfy Nest Cedar compatible with the remote camera controller?
• 8. How does the Story feature work?

1. What's so special about the red cedar?

The Nest Cedar housing is crafted from natural western red cedar (Thuja plicata), a wood species that is naturally resistant to decay and ideal for outdoor use. Its pleasant fragrance and straight, even grain add a refined aesthetic to the feeder, helping it blend seamlessly into the surrounding natural environment.

2. How do I watch birds on my phone?

Once your Birdfy device is paired, just sit back and wait for your first feathered visitor. All footage from your birdhouse camera is uploaded to the cloud, where our AI automatically finds the bird moments and presents them to you in the Story section of the app. To view a Story in full, simply tap the name of your Birdfy device.

3. How do I pair the Birdfy Nest Cedar with the Birdfy app?

Ensure your device is fully charged before starting the pairing process. Download the latest version of the Birdfy app from the App Store or Google Play. After downloading, create an account, select 'Add Device' on the home page, choose the product you purchased, and follow the in-app instructions to pair your device. *Please make sure you are using a 2.4GHz Wi-Fi network.

4. Does the Birdfy Nest Cedar require Wi-Fi or network cables?

It connects via Wi-Fi, specifically on the 2.4GHz frequency. Why 2.4GHz? Compared to 5GHz, it offers a wider range and stronger signal through walls, making it ideal for outdoor use. This frequency is a common standard for most security cameras and smart devices, ensuring a stable and reliable connection.

5. Can the Birdfy Nest Cedar be used in rainy or snowy weather or in Canada?

The Birdfy Nest Cedar operates within a temperature range of 14℉ to 113℉ (-10℃ to 45℃). If the temperature falls outside this range, the camera may not power on or record motion-triggered videos. With an IP65 waterproof rating, the Birdfy Nest Cedar is built to withstand rain and snow, ensuring reliable performance in various weather conditions.

6. Where are my bird videos and photos saved?

Your bird videos and photos are stored in the cloud, so no need to worry about using up your local storage (phew!). Birdfy provides FREE unlimited cloud storage for the duration of the current story. Once the story ends, you’ll have 30 days to download your videos before they are permanently deleted.

7. Is Birdfy Nest Cedar compatible with the remote camera controller?

Yes. Although the Birdfy Nest Cedar does not come bundled with the remote camera controller, it is compatible with the device.

8. How does the Story feature work?

Story is a unique Al function available on the Birdfy Nest Cedar. lt consists of two parts: bird behavior identification and automatic video clip generation.

• Bird Behavior ldentification: Al recognizes bird actions, notifying you of key stages like nesting and hatching, storing them as video clips.
• Automatic Video Clip Generation: Post fledging, Al merges and edits clips into engaging breeding process videos.

Note: Story is free, activated automatically with Birdfy Nest Cedar.