FAQ
How do I pair Birdfy Cam 2 4K with the app?
You can pair your device in two easy ways:
- Scan the QR code using the Birdfy App
- Bluetooth Fast Pairing for quicker setup in Birdfy App
Simply follow the step-by-step instructions in the app.
How do I power on the camera?
Open the waterproof cover at the bottom of the camera, locate the power switch, and slide it to "ON".
The camera will start automatically.
Does Birdfy Cam 2 4K support dual-band Wi-Fi?
Yes. Birdfy Cam 2 4K supports:
- 2.4GHz Wi-Fi
- 5GHz Wi-Fi
This ensures better compatibility with modern home networks.
Tips: For optimal performance, we recommend selecting the Wi-Fi band based on your network signal strength and the camera's installation location. 2.4GHz offers a longer range and better wall penetration, while 5GHz provides faster speeds at shorter distances.
Why does my live feed sometimes look unclear?
Live feed quality depends on your network conditions.
In Auto mode, the camera automatically adjusts video quality based on your network speed to ensure smooth playback. If the network is slow or unstable, the video may appear blurry.
If your network connection is stable, we recommend switching to HD mode for a clearer live view. Please note that HD mode requires more bandwidth and may cause buffering or lag if the network is unstable.
For the best viewing experience, make sure both your phone and camera are connected to a stable network before using HD mode.
Why doesn’t live feed display full 4K quality?
Live feed is designed for real-time stability and responsiveness.
To experience true 4K detail, please access recorded videos in the Moments list or download them to your phone.
Can I change the video recording resolution?
Yes. In the Birdfy app, you can select:
- 4K@20fps High Quality Mode (3840x2160@20fps)
- 1080p@60fps High Frame Rate Mode (1920x1080@60fps)
- 720p@120fps Ultra High Frame Rate Mode (1280x720@120fps)
This helps balance image quality and storage usage.
Changing this setting does not affect live view quality.
Does the built-in solar panel power the camera directly?
Birdfy Cam 2 4K includes an integrated yet detachable 2W solar panel designed to extend battery life and reduce charging frequency.
For best performance, install the camera where it receives sunlight.
What pole sizes is the adjustable clamp compatible with?
The adjustable clamp is compatible with poles up to 2.17 inches (55 mm) in diameter. The adjustable design fits a wide range of common outdoor mounting poles.
How do I watch birds on my phone?
Once your Birdfy device is paired, simply wait for the first bird to visit! All detected activity will be shown in the Moments list on the Birdfy app's home screen.
To view a list of all the recorded content, tap the name of your Birdfy device. If AI Bird Recognition is activated and a bird is successfully identified, a bird name tag will appear underneath the corresponding video.
Can more than one person connect to one Birdfy Cam 2 4K?
Yes. In the Birdfy app, you can share your camera with an unlimited number of accounts. Simply follow the app's instructions: My Devices > Settings > How to Share. Shared guests will have access to the live feed and recorded clips, but they will not be able to alter any settings or delete your videos.
Does the Birdfy Cam 2 4K have cloud storage?
Yes. The Birdfy Cam 2 4K comes with unlimited cloud storage and a 30-day retention period. Videos recorded more than 30 days ago will be deleted, so be sure to download your favorites or save them permanently to your collection.
Does the Birdfy Cam 2 4K support MicroSD card storage or playback?
No. Birdfy Cam 2 4K does NOT support MicroSD card storage or playback.
What is Lifetime Free Bird ID?
Lifetime Free Bird ID lets you enjoy unlimited bird species recognition for videos captured by your Birdfy devices, with no daily usage limits, no expiration, and no additional fees. This feature is completely free for lifetime use.
