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Camera Pairing

Before we begin, ensure you have downloaded the Birdfy app and completed the sign-up process.

A. Pairing Your Camera With Bluetooth

  1. On the home page, tap the "+" icon located at the bottom right corner to access the Add Device page. Select Birdfy Feeder Metal 2 4K.
  2. Locate and scan the QR code on the bottom of your Birdfy Feeder Metal 2 4K camera.
  3. Follow the in-app instructions to connect your phone to a 2.4GHz or 5GHz Wi-Fi network. Enter the Wi-Fi password.
  4. Switch power button to power on the camera. Then, double press the pairing button to activate Wi-Fi pairing mode. The blue light should begin flashing, and you will hear a periodic chime.
  5. Turn on Bluetooth on your phone and keep it close to the camera. The app will automatically search for nearby Birdfy devices.
  6. Once the camera is discovered via Bluetooth, select it in the app to begin Wi-Fi setup. The flashing blue light will turn solid after a successful connection, and the app will proceed to the next step.
  7. Once the camera is connected to Wi-Fi, you can opt to enable device location for improved AI identification or manually input a location.
  8. Name your Birdfy and begin your birdwatching expedition!

Common Issues

  1. Bluetooth Pairing Fails (Blue Light Keeps Flashing):
    1. Ensure Bluetooth is enabled on your phone.
    2. Keep your phone close to the camera during pairing.
    3. Make sure the camera is powered on and in pairing mode.
  2. Cannot Find the Device QR Code:
    1. The device QR code of the camera is located on the underside of the camera.
  3. Wi-Fi Connection Fails:
    1. Birdfy Feeder Metal 2 4K supports both 2.4GHz and 5GHz Wi-Fi networks.
    2. Ensure your Wi-Fi password is entered correctly.
    3. If the connection fails, try moving the device closer to your router and reconnecting through the app.
  4. Camera Fails to Connect to Wi-Fi (Blue Light Turns from Flashing to Solid, But App Does Not Progress):
    1. Verify your Wi-Fi password.
    2. Ensure a strong Wi-Fi signal.
    3. Retry the connection process. If the issue persists, contact support@birdfy.com.

B. Pairing Your Camera With QR Code

  1. On the home page, tap the "+" icon located at the bottom right corner to access the Add Device page. Select Birdfy Feeder Metal 2 4K.
  2. Locate and scan the QR code on the bottom of your Birdfy Feeder Metal 2 4K camera.
  3. Follow the in-app instructions to connect your phone to a 2.4GHz or 5GHz Wi-Fi network. Enter the Wi-Fi password.
  4. Switch power button to power on the camera. Then, double press the pairing button to activate Wi-Fi pairing mode. The blue light should begin flashing, and you will hear a periodic chime.
  5. Position your phone close to the camera for scanning the QR code. Ensure that the distance between your phone and the camera is between 4-12 inch (10-30 cm).
  6. If the camera successfully scans the QR code, the flashing blue light will turn solid, and the app will progress to the next step.
  7. Once the camera is connected to Wi-Fi, you can opt to enable device location for improved AI identification or manually input a location.
  8. Name your Birdfy and begin your birdwatching expedition!

Common Issues

  1. Camera Fails to Scan the Phone QR Code (Blue Light Keeps Flashing):
    1. Ensure that the lens protective film is removed.
    2. Increase your screen brightness and adjust the distance between your phone and the camera.
  2. Cannot Locate the Device QR Code:
    1. The device QR code of Birdfy Feeder Metal 2 4K is located on the bottom of the camera.
  3. Camera Fails to Connect to Wi-Fi (Blue Light Turns from Flashing to Solid, but App Does Not Progress):
    1. Verify your Wi-Fi password.
    2. Ensure a strong Wi-Fi signal.
    3. Retry the connection process. If the issue persists, contact support@birdfy.com.

After Pairing Successfully

Congratulations on successfully pairing your Birdfy camera! Here is a brief introduction to the main features of the Birdfy app:

  1. Moment: View all content captured by your Birdfy cameras (except birdhouses). With AI Bird Recognition on, bird ID tags will appear on each video.
  2. Live Feed: Watch real-time bird activity from your cameras.
  3. Collection: Tap the star icon on your favorite clips to save them permanently to the cloud.
  4. Community: Share bird snapshots and explore sightings from fellow bird lovers around the world.
  5. Device Sharing: Easily share your camera feed with friends and family.

For more information, explore Birdfy App, Web & Alexa Setup.

Have more questions?
Contact Customer Service
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