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FAQ

1. What makes the Birdfy Feeder Rookie B a great choice?

The Birdfy Feeder Rookie B is a budget-friendly smart bird feeder, ideal for beginner bird watchers who want to experience the joy of feeding and observing birds up close.

Lightweight yet durable, this compact feeder is easy to set up and built to last. The seed bin holds plenty of bird seed to keep your feathered visitors happy. Equipped with a smart camera, the Rookie B supports both:

  • Standard recording at 1080P/30fps
  • High frame rate mode at 1280×960/60fps

Capture crisp, detailed videos and even create stunning slow-motion clips right in the Birdfy app—anytime, with just a tap!


2. How do I watch birds on my phone?

Once your smart bird feeder is connected to the Birdfy app, you can watch your avian diners right from your phone! The Birdfy app is free to download and offers live streaming, auto-recorded clips, and instant alerts - all for free!


3. How do I pair the Birdfy Feeder Rookie B with the Birdfy app?

Ensure your device is fully charged before starting the pairing process. Download the latest version of the Birdfy app from the App Store or Google Play. After downloading, create an account, select 'Add Device' on the home page, choose the product you purchased, and follow the in-app instructions to pair your device. *Please make sure you are using a 2.4GHz Wi-Fi network.


4. Does the Birdfy Feeder Rookie B require Wi-Fi or network cables?

It connects via Wi-Fi, specifically on the 2.4GHz frequency. Why 2.4GHz? Compared to 5GHz, it offers a wider range and stronger signal through walls, making it ideal for outdoor use. This frequency is a common standard for most security cameras and smart devices, ensuring a stable and reliable connection.


5. Can the Birdfy Feeder Rookie B be used in rainy or snowy weather or in Canada?

The Birdfy Feeder Rookie B operates within a temperature range of 14°F to 113°F (-10°C to 45°C). If the temperature falls outside this range, the camera may not power on or record motion-triggered videos. With an IP66 waterproof rating, the Birdfy Feeder Rookie B is built to withstand rain and snow, ensuring reliable performance in various weather conditions.


6. Where are my bird videos and photos saved?

Your bird videos and photos are stored in the cloud, so no need to worry about using up your local storage (phew!). The Birdfy Feeder Rookie B comes with unlimited cloud storage, with a 30-day retention period. You can easily upgrade your storage plan by subscribing to our cloud service at my.birdfy.com.

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