FAQ
1. How do I watch birds on my phone?
Once your smart birdhouse is connected to the Birdfy app, you can watch your avian tenants right from your phone! The Birdfy app is free to download and offers live streaming, auto-recorded clips, and instant alerts - all for free!
2. How do I pair the Birdfy Nest Cyan/Ebony with the Birdfy app?
Ensure your device is fully charged before starting the pairing process. Download the latest version of the Birdfy app from the App Store or Google Play. After downloading, create an account, select 'Add Device' on the home page, choose the product you purchased, and follow the in-app instructions to pair your device. *Please make sure you are using a 2.4GHz Wi-Fi network.
3. Does the Birdfy Nest Cyan/Ebony require Wi-Fi or network cables?
It connects via Wi-Fi, specifically on the 2.4GHz frequency. Why 2.4GHz? Compared to 5GHz, it offers a wider range and stronger signal through walls, making it ideal for outdoor use. This frequency is a common standard for most security cameras and smart devices, ensuring a stable and reliable connection.
4.Can the Birdfy Nest Cyan/Ebony be used in rainy or snowy weather or in Canada?
The Birdfy Nest Cyan/Ebony operates within a temperature range of 14℉ to 113℉ (-10℃ to 45℃). If the temperature falls outside this range, the camera may not power on or record motion-triggered videos. With an IP66 waterproof rating, the Birdfy Nest Cyan/Ebony is built to withstand rain and snow, ensuring reliable performance in various weather conditions.
5. Where are my bird videos and photos saved?
Your bird videos and photos are stored in the cloud, so no need to worry about using up your local storage (phew!). Birdfy provides FREE unlimited cloud storage for the duration of the current story. Once the story ends, you’ll have 30 days to download your videos before they are permanently deleted.
6. Is Birdfy Nest Cyan/Ebony compatible with the remote camera controller?
No. The Birdfy Nest Cyan/Ebony is not compatible with the remote camera controller.
7. How does the Story feature work?
Story is a unique Al function available on the Birdfy Nest Cyan/Ebony. lt consists of two parts: bird behavior identification and automatic video clip generation.
- Bird Behavior ldentification: Al recognizes bird actions, notifying you of key stages like nesting and hatching, storing them as video clips.
- Automatic Video Clip Generation: Post fledging, Al merges and edits clips into engaging breeding process videos.
Note: Story is free, activated automatically with Birdfy Nest Cyan/Ebony.
